Herff Jones Reviews
(Rated by 4 users)
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Payment Methods
- Credit/Debit Cards
Payment Methods
- Verified Store VERIFIED
- Free shipping: Orders $50+
- In-store pickup: Ready in 2 hours
- 30-Day Returns
- Gap Good Rewards (4 brands)
Payment Methods
- Tops: $23 - $70
- Bottoms: $27 - $70
- Outerwear: $34 - $70
- Kids: $29 - $75
Today's Best Deals
Overall Rating
4.3
Base on 4 Reviews
Ratings by Feature
Ratings by Feature
- Customer Service5.0
- Return Policy4.5
- Good Value5.0
- Price & Quality4.5
- Shipping & Delivery5.0
Recent Customer Reviews (4)
Christina Pung
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Joseph Sparks
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Alice McNamara
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Diego Ferreira
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Herff Jones Pricing
Cap & Gown Package
$93.00
Payment Methods
Accepted Payment Options:
Prices for items on Herffjones.com vary widely depending on the type of clothing and promotions available. Typical price ranges include:
Credit/Debit Cards
Payment Process
- Payments can be made online during the checkout process.
- For Herff Jones credit card payments, options include online payments, mail, or phone calls, but in-store payments are not accepted.
Refund Information
Refunds for returns will be processed back to the original payment method used during the purchase.
Herff Jones Pros & Cons
Pros
1
Positive Reviews: There are some positive reviews, such as the one from The Waters Group, where customers praise the helpfulness and quality of service from specific representatives like Andy Waters.
2
Long History: Herff Jones has been in business for 48 years, indicating a long-standing presence in the market.
CONS
1
Customer Service Issues: Multiple complaints highlight significant issues with customer service, including long wait times, unresponsive staff, and a lack of assistance in resolving problems.
2
Delivery Issues: There have been numerous complaints about delivery issues, such as delayed or lost items, and incorrect shipping information.
3
Unsatisfactory Products: Some customers have received products in poor condition or not received items as ordered, leading to frustration and dissatisfaction.
4
Poor Communication: Customers often report difficulty in getting responses from Herff Jones, with some even needing to threaten legal action to resolve issues.
Herff Jones Features and Benefits
Features
High-Quality Fabric
Lightweight, breathable, high-quality black polyester fabric.
Distinctive Look
Signifies the level of education achieved.
Customizable
Doctor gowns available in black with choice of velvet degree colors for front panels and chevrons.
EarthGrad™
Sustainable caps, gowns, and academic attire for universities and colleges.
Convenient
Take advantage of special package pricing for academic regalia.
Class Rings & Jewelry
Custom-designed achievement products including class rings, medals, pins, and other emblematic jewelry.
Graduation Products
Graduation announcements, diplomas, caps and gowns, diploma frames, and more.
Yearbook and Memory Capture
Resources to help navigate the process of choosing and designing custom jewelry, as well as capturing memories in yearbooks.
Best-in-Class Service
Over 100 years of providing high-quality academic regalia and exceptional customer service.
Partnership with Schools
Herff Jones partners with schools to build stronger communities and celebrate achievements.
Customization Options
Personalize your experience by entering your school name and selecting specific products tailored to your needs.