(4.3 / 5)4+ Ratings

Herff Jones Reviews

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Overall Rating

4.3

4 Reviews

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About Herff Jones

Herff Jones is a company that specializes in manufacturing and selling educational recognition and achievement products, including customized class rings, yearbooks, graduation caps and gowns, and various graduation-related items. They offer a wide range of products to celebrate milestones from kindergarten to college and beyond, with a focus on personalization and customization for schools and students.

Herff Jones Pros & Cons

Pros:

Positive Reviews: There are some positive reviews, such as the one from The Waters Group, where customers praise the helpfulness and quality of service from specific representatives like Andy Waters.
Long History: Herff Jones has been in business for 48 years, indicating a long-standing presence in the market.

Cons:

Customer Service Issues: Multiple complaints highlight significant issues with customer service, including long wait times, unresponsive staff, and a lack of assistance in resolving problems.
Delivery Issues: There have been numerous complaints about delivery issues, such as delayed or lost items, and incorrect shipping information.
Unsatisfactory Products: Some customers have received products in poor condition or not received items as ordered, leading to frustration and dissatisfaction.
Poor Communication: Customers often report difficulty in getting responses from Herff Jones, with some even needing to threaten legal action to resolve issues.

Overall, while there are some positive experiences, the majority of complaints suggest significant room for improvement in customer service and delivery reliability.

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Herff Jones Customer Reviews (4)

0/5

Christina Pung

Verified Buyer

Jul 19, 2024

Joseph Sparks

Verified Buyer

Jul 19, 2024

Alice McNamara

Verified Buyer

Jul 17, 2024

Diego Ferreira

Verified Buyer

Jul 15, 2024

Herff Jones Customer’s Q&A

No question yet

Herff Jones Features and Benefits

Key Features and Benefits of Herff Jones:

Customized Academic Regalia:
- High-Quality Fabric: Lightweight, breathable, high-quality black polyester fabric.
- Distinctive Look: Signifies the level of education achieved.
- Customizable: Doctor gowns available in black with choice of velvet degree colors for front panels and chevrons.
Sustainable Options:
- EarthGrad™: Sustainable caps, gowns, and academic attire for universities and colleges.
Special Package Pricing:
- Convenient: Take advantage of special package pricing for academic regalia.
Comprehensive Product Range:
- Class Rings & Jewelry: Custom-designed achievement products including class rings, medals, pins, and other emblematic jewelry.
- Graduation Products: Graduation announcements, diplomas, caps and gowns, diploma frames, and more.
- Yearbook and Memory Capture: Resources to help navigate the process of choosing and designing custom jewelry, as well as capturing memories in yearbooks.
Customer Service:
- Best-in-Class Service: Over 100 years of providing high-quality academic regalia and exceptional customer service.
Community Engagement:
- Partnership with Schools: Herff Jones partners with schools to build stronger communities and celebrate achievements.
Personalization:
- Customization Options: Personalize your experience by entering your school name and selecting specific products tailored to your needs.

Herff Jones Pricing

Herff Jones offers various products with different pricing points. Here are some specific examples:

Cap & Gown Package: This package includes a cap, gown, tassel, diploma cover, and medallion, priced at $93.00.
Academic Regalia Packages: These packages offer special pricing for academic attire, including Doctor, Master, and Bachelor gowns. The exact pricing varies based on the specific package and customization options.

For detailed pricing information, you would need to visit their website and select the specific products or packages you are interested in.

Payment Method

The payment methods accepted by herffjones.com include Visa, Master Card, American Express, and Discover. The credit card will be charged in full when the order is processed, which usually happens within 24 hours. This includes personalized orders.

For making a payment on a class ring or graduation product, one can visit the Make A Payment section on the website. If you encounter any issues, consider reaching out to Herff Jones directly for assistance. Hope this helps!

Herff Jones FAQs

Herff Jones Alternatives

Here are the top 10 alternatives to herffjones.com:

jostens.com: Offers personalized college and high school class rings, customizable yearbooks, championship rings, graduation products, and more.
myhjyearbook.com: A platform dedicated to yearbook publishing, offering yearbook publishing ideas and tips for yearbook staff and students.
balfour.com: Provides custom designed class rings, graduation announcements, letterman jackets, and yearbooks.
hjgradwalk.com: A platform related to graduation ceremonies.
purdue.edu: Purdue University's official website, a world-renowned, public research university that advances discoveries in science, technology, engineering, and math.
shop.universitytees.com: Offers a variety of university-themed apparel and accessories.

Please note that this list is not exhaustive and the suitability of these alternatives can vary depending on your specific needs. Always do your own research before making a decision. Hope this helps!

How To Open A Herff Jones Account?

To open an account on herffjones.com, follow these steps:

Visit the Herff Jones website.
Look for the "Sign In" or "Register" option, usually located at the top right corner of the homepage.
Click on "Register" if you are a new user.
Fill in the required details such as your name, email address, and create a password.
Click on the "Submit" or "Create Account" button to complete the registration process.

After successful registration, you can log in to your account using your email and password. Remember to keep your login details secure. If you encounter any issues, consider reaching out to Herff Jones directly for assistance. Hope this helps!

Herff Jones Return Policy?

The return policy for Herff Jones involves the following steps:

Use the return portal to verify return information and print a FedEx return label.
This portal is for rental gowns returning to Champaign, IL only.
For all other returns, contact Flat World.
Once the label is printed, attach it to the box and return to a FedEx shipping location.
For questions about the order, contact Herff Jones by calling 800-837-4235.

Please note that this information is subject to change, and it's always a good idea to check the official website for the most up-to-date return policy. If you need more specific information, consider reaching out to Herff Jones directly. Hope this helps!